FAQ

Questions, answered

Can't find what you're looking for? Message us and we'll help.

Ordering

How do I place an order?

Message us on WhatsApp, call us, or send an enquiry through the website. For uniforms or staff wear in quantity, use the bulk order form so we have the sizes and quantities up front. We'll confirm the details and send you a quote.

Can you make a design I found online or sketched myself?

Yes. Upload a photo or sketch on the Custom Design page, describe the fabric and colours you want, and we'll let you know what's possible and what it will cost.

Do you do bulk orders for schools and companies?

Yes, bulk orders are a big part of our work: school uniforms, corporate wear, scrubs, housekeeping and branded work uniforms. Send us a bulk quote request with quantities, sizes and your deadline.

Can you add our logo or school crest?

Yes. Send us your logo or crest with your order and we'll confirm the options for placing it on your garments.

Timing & pricing

How long does an order take?

It depends on the garment, the fabric and the quantity. We'll give you a delivery date with your quote. If you have a deadline, such as the start of term or an event, tell us when you enquire so we can plan around it.

How much do your clothes cost?

Prices depend on fabric, sizing and quantity, so we quote each order individually. Bulk orders are priced per piece based on the total quantity.

How can I pay, and do you need a deposit?

We'll confirm the payment options and any deposit when we send your quote. If you have a preferred way to pay, mention it in your enquiry.

Fit, collection & alterations

How do I make sure it fits?

For custom pieces we take your measurements, either at our studio in Borrowdale or from measurements you send us. Our size guide shows how to measure yourself accurately.

Do you deliver?

Orders can be collected from our studio in Borrowdale, Harare. Ask us about delivery when you order and we'll let you know what's available for your area.

What if something doesn't fit?

Contact us as soon as you can. We'll look at the garment and discuss alterations to get the fit right.